Your Health and Safety is Always Our Goal at The Eye Care Institute
Following is a list of our everyday precautions as well as hopefully, temporary, changes due to COVID 19:
- All doctors, staff, patients, and visitors have their temperature taken before entering the building. Anyone with a temperature over 99.9 is not permitted to enter.
- Face masks are required for all doctors, staff, patients, and visitors while in the building.
- Doctors and staff use foaming alcohol, or soap and water, to wash their hands per CDC guidelines, before and after each patient encounter.
- Our slit lamp microscopes have breath guards to deflect breath between the doctor and patient.
- All instruments which touch the patients’ face or eyes are being cleaned with alcohol wipes, or appropriate cleanser, before actually touching the patients’ face or eyes.
- All patient touchpoints, including medical devices, arms of chairs, door handles, and more, are cleaned between each use or at least every two hours, as appropriate.
- Patient registration kiosks are wiped with cleanser between each patient use.
- Unless required for mobility assistance, or due to age, patients are not permitted to bring family members or guests into the building.
- After registration, patients are asked to wait in their car until a technician is ready to escort patients to the exam room. A special “waiting-in-car” phone line has been established.
- Our patient flow system now mostly avoids large public areas such as our outer and inner lobbies. We attempt to provide social distance by conducting most of the patient experience in an exam room.
- As some use of lobby space for patient waiting is required, we have increased the distance between each lobby chair. This most often happens for patients waiting while their eyes are dilating, or for those who have trouble walking.
- All doctors and staff are receiving regular briefings on public health, patient health, and personal safety.
- All staff regularly receive in-services on hand washing, cleaning of instruments and surfaces, and other hygiene matters. This is repeated at least twice weekly during this pandemic.
- Annually, we provide over 80 hours of education and in-services to our staff members. For the foreseeable future, all such training will be regarding public health and virus protection.
This update is provided by our CEO, Mark Prussian, who is always passionate about healthcare, but has a particular interest in public health administration. He is monitoring updates from the CDC, Johns Hopkins Public Health, and industry medical societies. Mark’s responsibilities include being our Public Health Officer with authority and responsibility for keeping our patients, staff, and doctors safe.
In your best interest,
The Doctors of The Eye Care Institute, and
Mark M. Prussian, MBA, FACHE, COE