When you are making an appointment with an eye specialist, you want everything to go smoothly. You are trying to focus on the health of your eyes and you don’t want to waste any time in the process. Consider three tricks that are guaranteed to make your appointment booking easier. It will mean fewer hassles for you and prepare you for a positive experience.

Be Clear About Your Concerns

When you call into the receptionist, be prepared to explain your situation and why you are booking an appointment. The office will fit you into the next available opening. If you have a serious concern, the receptionist will make every effort to find a slot for you as soon as possible. In the event that there is an emergency, you will be given special instructions on what to do next. They may include:

  • Coming in immediately
  • Going to an associate who can make room in the schedule
  • Seeking assistance at the emergency room

Have All of Your Information Ready

When you book your appointment, be prepared to answer questions and provide the receptionist with information. You may need to supply your date of birth, your Social Security number, and your insurance group number. The receptionist may inquire about your last visit and if there are any special concerns that you need to share with the doctor.

Get Out Your Calendar

Before you even pick up the phone, set out your calendar or your planner. When you call into the eye doctor’s office, the receptionist will tell you about available times. If you have your calendar at the ready, it will take the guesswork out of the process. You will be able to jot down the date if it works for you or advise the receptionist that you need another slot due to other obligations.

Try to be Flexible

If you are eager to see your eye doctor, you may need to be more flexible. Be willing to take a morning or afternoon. Don’t worry about the day of the week. If you call far enough in advance, you will have plenty of time to make arrangements and advise your employer about your appointment. Ⓡ

Contact Us

We are always interested in hearing from you. Feel free to contact us. To schedule an appointment, please call the office at (502) 589-1500.

Our Location

The Eye Care Institute
1536 Story Avenue
Louisville, KY 40206

Phone: (502) 589-1500
Fax: 502-589-1556
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Office Hours: Mon - Fri: 7:30AM - 5:00PM
Exams: Mon - Fri: 7:50AM - 3:50PM
Medical Emergency Answering Service 24/7

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